Frequently Asked Questions
Everything you need to know about your Aerosmith Official Store order.
How long will it take for my order to ship?
Standard domestic orders are typically processed within 3-5 business days. Once shipped, delivery usually takes 5-7 business days depending on your location.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed merchandise within 30 days of delivery. Items must have original tags attached to be eligible for a refund.
Do you offer international shipping?
Yes, we ship Aerosmith gear worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival in your country.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package.
How do I know which size to order?
A detailed size chart is available on every product page. We recommend measuring a favorite shirt you already own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.